Refund policy

We want you to love your purchase from Pearl & Passport.
Returns
We accept returns on unused items within 14 days of delivery.
To be eligible for a return:
• Item must be unused
• Item must be in original packaging
• Item must be in resellable condition
Non-Returnable Items:
• Used products
• Opened personal care items
• Final sale items

Refunds
Once your return is received and inspected, approved refunds will be issued to the original payment method.
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include photos of the product and packaging.
Order Cancellations:
Orders may only be canceled before processing begins.